Number of outstanding cases reduced from 1,500 in late 2022 to fewer than 100 now, council claims
Enfield Council has claimed that its planning and building control team has made “significant improvements” to its service during the past 18 months – with a 93% decrease in outstanding cases.
It says that in response to feedback from residents and councillors, the team embarked on a “thorough examination” of service delivery methods, pinpointing areas for improvement.
New efficiencies have been found by introducing new ways of working and performance management practices, the council adds, while it has “fostered a more responsive approach” to customer engagement.
Towards the end of 2022, there were 1,500 planning and building control cases in the borough outstanding, but the council now says the total has reduced to fewer than 100 cases. More than 200 enforcement notices were served by the council last year, compared to just eight notices in 2022, which its says ranks Enfield Council second nationally for performance in issuing contravention notices.
Council leader Nesil Caliskan said: “Achieving and creating a more effective planning and enforcement department at Enfield Council has been a top priority for our administration. The cabinet member together with the whole of cabinet and senior council officers have been laser focused on driving this improvement, and we are committed to continuing this work going forward.”
Residents concerned about potential planning breaches are advised to contact the council’s planning enforcement team by completing a confidential online reporting form:
Visit enfield.gov.uk/forms/report-suspected-breach-of-planning-regulations
For further information on planning enforcement policy and tackling planning breaches in Enfield:
Visit enfield.gov.uk/services/planning/planning-enforcement
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