Emma Friddin from Healthwatch Enfield explains how and where to get help during the coronavirus pandemic
Here at Healthwatch Enfield, we want to keep you updated about the ongoing coronavirus pandemic, the current government guidance, and where you can go for help and advice.
Because this is a developing and fast-moving situation the advice is being updated regularly, so for the very latest it is best to look online, where you can find the latest updated information to help keep you safe.
You can find information about Covid-19 symptoms and medical advice on the NHS website, at nhs.uk/conditions/coronavirus-covid-19. You should only call the NHS 111 helpline if your medical condition is worsening and you can’t find the help you need online.
The UK government website provides information provided by the Department of Health and Social Care, as well as Public Health England, including the latest advice on who is being advised to self-isolate, what you should do if you’re being asked to stay at home, and what other measures the government is asking people to take. Go to gov.uk/guidance/coronavirus-covid-19-information-for-the-public.
At Healthwatch Enfield we are also providing information specific to the borough on our own website, at healthwatchenfield.co.uk and on our Twitter and Facebook pages. Do also consider other reputable community websites in Enfield for this, because they will be a good source for community information in terms of help and directing people to support for isolation. We are geared up for our staff to work from home so we will still be taking calls on our helpline number as usual over the coming weeks and months.
Despite the coronavirus outbreak, we will endeavour to do everything we can to support Enfield residents. We will continue to be in contact with community groups and organisations via the phone, email or text to maintain and enhance our relationships across the community.
As the situation evolves, it is likely that both North Middlesex Hospital and Chase Farm Hospital will make temporary changes to guidance around visiting inpatients on their wards. We will endeavour to update our website with this information as it is announced, but we recommend you check with ward staff and/or the hospital’s website before making any visit.
Our last piece of advice is to please look out for family, friends and neighbours who may need practical or emotional support during this time. If you have an elderly neighbour or are aware of someone with a health problem that may make them more susceptible to the coronavirus, knock on their door or give them a ring and ask them if there is anything they need or anything you can do to help, following the relevant hygiene precautions.