Openreach says 2,800 properties are affected

An internet outage has hit a swathe of Enfield today (Thursday) – affecting thousands of homes.

National broadband network operator Openreach, which is responsible for maintaining nearly all of the UK’s internet coverage across different service providers, confirmed that 2,800 Enfield properties have been hit by the outage.

The problem was first reported to the Dispatch at lunchtime.

An Openreach spokesperson said: “Investigations are under way following the loss of some broadband services in the Enfield area this afternoon.

“Engineers have pinpointed a fault to a local exchange and are working to restore services and get everyone back online ASAP. We’re sorry for the break in service.”

It’s thought the outage is mainly affecting homes in Enfield Town, Chase Side and Clay Hill.

Update (6.45pm):

An Outreach spokesperson said: “Our engineers have confirmed that the work has been completed and broadband has been restored to all premises affected.”

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