Resident says Royal Mail don’t seem to care about ensuring post is delivered

*Kettering Road Estate and (inset) the latest mailbag found dumped*

Five mailbags full of undelivered post have been dumped on an Enfield Wash estate over the last month, according to a local resident.

Mark Bellas told the Dispatch that the caretakers who manage Kettering Road Estate have, since the start of December, been regularly finding Royal Mail bags containing post dumped in communal bins on the estate.

Despite complaints made to Royal Mail, no action has been taken, and three of the bags are understood to have been incinerated. The fourth was handed back to a postman and the most recent dumped bag was salvaged by Mark – it contains addresses for the Walthamstow (E17) postcode area.

Mark said: “I made a complaint to Royal Mail and they have not bothered to respond. Some of the post is from the NHS and says ‘private and confidential’.

“Two caretakers from the estate have reported it to Royal Mail as well but were told there was ‘nothing they could do’.”

Postal workers belonging to the Communication Workers Union have been taking industrial action in recent weeks, walking out before Christmas in a dispute over pay, which has lead to long delays in deliveries and backlogs going into the new year.

Regardless of the strikes, Mark said: “You can’t just throw away sacks of mail.”

Update (16th January):

A Royal Mail spokesperson said: “The security of customers’ mail is a high priority for Royal Mail, we have investigated this incident and identified an employee who was behaving in an unacceptably manner, the employee has left the business. We are working hard to make sure that all affected post is redelivered as soon as possible. We apologise for any inconvenience caused by this incident.”

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