Help is there for those that need it

Children's artwork made in response to the pandemic adorns a tree in Botany Bay, Enfield
Children’s artwork made in response to the pandemic adorns a tree in Botany Bay, Enfield

Emma Friddin from Healthwatch Enfield on some of the places vulnerable people can go to get assistance

This month we really want to hear from you about your experiences of the coronavirus pandemic so far.

We have set up a short online survey for local residents like you to tell us how things have been during the outbreak. To take part, go to This is a way to make a useful contribution to the community, because hearing directly from you helps us at Healthwatch Enfield find out what information and support local people need.

We also share anonymous feedback with health and care services in Enfield, which helps them plan for your needs wherever they can. If you want to complete our survey but cannot do it online, just give us a call on 020 8373 6283 to do it over the phone. We can also phone you back if this helps.

At the time of writing, the government is beginning to ease the lockdown, but they will only continue to change what we can and cannot do if it is deemed safe to do so. There are around 2.5 million people across the country that are currently ‘shielding’ from Covid-19 and, if you are one of these people, you would have received a letter and/or text message instructing you to stay at home. You are still advised to continue to shield and stay at home to keep safe.

But what can you do if you are shielding and are finding it difficult to cope? There are people who are there to support you, so you are not alone. We have gathered together some information on organisations that can help you.

At Enfield Council the ‘Enfield Stands Together’ scheme can help you with shopping and prescription deliveries, but they also have a befriending service so that someone can phone you regularly for a chat to help you feel less isolated. You can call them on 0203 821 1966.

The NHS Volunteer Responders scheme is a national programme that can help you with shopping and collecting prescriptions. They also provide a ‘check in and chat’ service where someone can call you for a chat if you want someone to talk to. You can self-refer yourself by calling 0808 196 3646.

If you feel that you need support, but are unsure where you can get this support, you can of course also get in touch with us at Healthwatch Enfield. We can tell you about local groups that can help you. If you want to speak to us but are unable to pay for the call, just give us a ring and we can phone you back.

So do get in contact with us or any of the schemes above and please continue to stay safe at home.

For more information about Healthwatch Enfield and to get in touch:
Call 020 8373 6283
Email [email protected]
Facebook /healthwatchenfield
Tweet @HealthwatchEnf